While I hope you truly love your Pothead I understand that people change their minds. In the case that you would like to return an item, please contact me at info@rachelsender.com with “Return” in the subject line and I will process the return upon receipt of the item. Note I only accept returns of items in their original packaging which must be in good condition. All items may be sent back within 15 days of purchase. Please return the item in the original packaging. Shipping charges apply for ALL returns and exchanges and are your responsibility. Shipping charges to you are non-refundable.